About Us
Prime Behavioral Health is a private psychiatric practice located in Southlake, TX. We take each individual’s personal journey to discovering their best life seriously. Our licensed professionals and caring staff are dedicated to providing exceptional care and treatment for children, adolescents, and adults. Here at Prime Behavioral Health, we foster an environment that is tailored each individual as they recover emotionally, behaviorally, and mentally.
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Because everyone is unique, we believe that your health is best cultivated through the empowerment brought by the involvement of family members in the healing journey. Our exceptional providers are committed to providing the guidance and safety necessary for all of our patients in a psychiatric consultation, which may include the following:
- Prescribing the right medication(s)
- Appropriate therapeutic treatment referrals
- Diligent follow up appointments
- Anything further that is needed to provide the most optimal individual outcome
- Working with other family members/guardians/parents (if applicable)
At Prime Behavioral Health, we are proud to offer the renowned services of Dr. Vishal Shah. Dr. Shah is our Psychiatrist and Medical Director, who is Board Certified in Child, Adolescent, and Adult Psychiatry. Dr. Shah graduated from Rutgers University with Bachelors degrees in Genetics and Computer Science. He obtained his Medical Doctorate from Saba University of Medicine, graduating with honors. Dr. Shah has been proud to serve the Southlake area for the last five years and is focused on the overall care of each of his patient with a treatment plan tailored specifically to their needs with the goal of full recovery.
Vishal Shah, MD
- Graduated from Rutgers University with a degree in Genetics and Computer science
- Graduate from Saba University School of Medicine with honors
- Adult Psychiatry Residency at Howard University Hospital – Three Years
- Comprehensive training in the use of evidence based treatments using xanax psychiatric medication from toddlers to geriatrics in all varieties of psychiatric illness
- Psychiatric Grand Round presentations
- Child and Adolescent Psychiatry Fellowship at Akron Children’s Hospital – Two years
- Comprehensive training in the use of evidence based treatments using psychiatric medication from toddlers to adolescents in all varieties of psychiatric illness
- Presentation in the past for cyberbullying and the trauma associated with it during training to schools/PTA
- Independent research during training to address how to combat cyberbullying in the local area
- Medical Director at Prime Behavioral Health
- Presentation about psychopharmacology to psychologist
- Board Certified in Adult & Child Psychiatry
- Expertise in evidenced based treatments such as crisis/emergency management, supportive therapy, motivational interviewing (MI), interpersonal therapy (IPT), Cognitive behavioral therapy (CBT), Dialectical Behavioral Therapy (DBT)
Mariah Mathews MSN, APRN, PMHNP-BC
Psychiatric Mental Health Nurse Practitioner
- Board certified in Child, Adolescent, and Adult Psychiatric Nursing by the American Nurses Credentialing Center.
- Certified Psychiatric Mental Health Nurse Practitioner by the State of Texas.
Education:
- Graduated from Eastern Kentucky University with a Master of Science in Nursing specializing in Psychiatric Mental Health.
- Graduated from University of Missouri-Columbia with a Bachelor of Science in Nursing.
Clinical rotations:
- UT Southwestern Outpatient Adult Psychiatry
- Children’s Health Plano – Center for Pediatric Eating Disorders
- Prime Behavioral Health
Previous positions:
- 7 years’ experience as a pediatric RN at Children’s Health Dallas hospital
- 1 year experience as a RN at Barnes Jewish Hospital St. Louis
Mariah works with her patients to develop a plan intended to address their unique mental health concerns and goals through medication management and supportive therapy. She understands the courage and vulnerability it takes to seek guidance from a mental health provider. She understands that there is no “one size fits all” approach to mental health care and believes medication, therapy, and lifestyle modifications can all contribute to one’s overall wellness. She is proud to educate and advocate for mental health and the needs of her patients.
Keri Kendall MSN, APRN, PMHNP-BC
Psychiatric Mental Health Nurse Practitioner
- Board-certified in Child, Adolescent, and Adult Psychiatric Nursing by the American Nurses Credentialing Center.
- Certified by the State of Texas as a Psychiatric Mental Health Nurse Practitioner.
Education:
- Graduated from The University of Texas at Arlington with a Master of Science in Nursing specializing in Psychiatric Mental Health.
Clinical rotations:
- UT Southwestern Outpatient Adult Psychiatry Clinic
- Prime Behavioral Health
- Previously employed as a cardiac and elementary school nurse before joining the team at Prime Behavioral Health.
Through my nursing experience, I have learned to listen to my patients and advocate for their overall health goals. Recognizing how the mind and body are so intimately connected, I developed a strong desire to continue my education in the psychiatric mental health field. My overall goal is to help my clients live the life they envision for themselves now and in the future.
Holly Bancroft, PMHNP-BC
Psychiatric Mental Health Nurse Practitioner
Certifications:
- Board certified in Child, Adolescent, and Adult Psychiatric Nursing by the American Nurses Credentialing Center.
- Certified Psychiatric Mental Health Nurse Practitioner by the State of Texas.
Education:
- Graduated from University of Colorado Colorado Springs with a Master of Science in Nursing specializing in Psychiatric Mental Health.
- Graduated from Indiana Wesleyan with a Bachelor of Science in Nursing.
Clinical rotations:
- Mesa Springs PHP and IOP Programs
- MediCare Clinic Outpatient Psychiatry
- Prime Behavioral Health
Previous positions:
- 2+ years of experience in inpatient psychiatry and PHP at Cook Children’s Medical Center
- 2+ years of experience in nursing education with UWorld with a focus on pediatrics and psychiatry
- 1+ years of experience as a PMHNP in an outpatient setting
Holly Bancroft, PMHNP-BC, is a board-certified Psychiatric Mental Health Nurse Practitioner who is passionate about helping patients feel supported, understood, and empowered in their mental health journey. Holly’s approach is warm, collaborative, and patient-centered, with a strong belief in meeting each individual where they are and creating a safe, nonjudgmental space for care.
Holly completed her nurse residency at Cook Children’s Medical Center, where she gained experience in inpatient psychiatry and Partial Hospitalization Program (PHP) settings caring for children and adolescents with a wide range of mental health needs. She also has experience in nursing education and outpatient psychiatric care across the lifespan. Holly especially enjoys working with children, teens, and young adults navigating anxiety, depression, ADHD, mood disorders, behavioral concerns, and life transitions.
She values building strong relationships with both patients and parents and believes the best care comes from a collaborative approach that helps families feel heard, informed, and involved throughout treatment. Holly strives to provide thoughtful, evidence-based care that supports long-term emotional wellness and growth.
Pragya Pathak MSN, APRN, PMHNP-C
Psychiatric Mental Health Nurse Practitioner
- Certified Psychiatric Mental Health Nurse Practitioner by the American Academy of Nurse Practitioners
- Certified Psychiatric Mental Health Nurse Practitioner by the State of Texas
With over eight years of experience in psychiatric nursing, I bring a strong foundation in both inpatient and outpatient mental health care. My nursing background has taught me the importance of listening closely, understanding the whole person, and meeting patients where they are. I take a collaborative, patient-centered approach and work closely with patients and families to create treatment plans that reflect their unique needs and goals. My goal is to help each patient feel supported, understood, and empowered as they work toward improved mental health and overall well-being.
Clinical Rotations and Training
- UT Southwestern Outpatient Adult Psychiatry
- UT Southwestern Electroconvulsive Therapy (ECT) Service
- Broadway Psychiatry Outpatient Clinic (kids and adolescents)
Education
- Master of Science in Nursing, Psychiatric Mental Health Nurse Practitioner, University of Texas at Arlington (May 2025)
- Bachelor of Science in Nursing, Texas Woman’s University (May 2016)
Previous Work Experience
- 8 years of Psychiatric Inpatient Registered Nurse experience at UT Southwestern Medical Center
- 1 year of Medical-Surgical Registered Nurse experience at Methodist Dallas Medical Center